Support
Support Services
Imhotek provide support services for small to medium businesses. Typically, we will visit to carry out an initial systems review, which will give you details of which areas of your IT systems need attention. Should you decide to take things further, we will work out a support schedule with you, which matches your needs and budget.
For small to medium companies, we would normally spend one day a month on site, carrying out IT tasks, and fixing any issues that you may have. Extra time may be spent on specific projects. Whilst not on site, you can contact us via e-mail or telephone for urgent support needs.
System Health check
- Is your Messaging System working at optimum performance?
- Is you e-mail unpredictable or unreliable?
- Does your Virus scanner work?
- Do you receive lots of SPAM?
- Could you restore from a backup if you had to?
- Or, would you just like a third party to review the system and advise on future scalability?
Internet connectivity
Many companies require a connection to the Internet. Imhotek manages a variety of servers at various locations around the world, providing Internet services for ourselves and our customers. Over the years we have built up a wealth of experience in all aspects of Internet services, including:- Domain registration
- DNS configuration
- MX forwarding
- Web site set-up
- Security
- Remote Management
- VPNs