Environmental Policy

  • Produce and manufacture furniture to comply with all legal requirements
  • Operate with and maintain good relations with all regulatory bodies
  • Test to EN 14323 and EN 310
  • Certify environmental management system to BS EN ISO 14001

Quality Policy

  • Provide defect free products on time and within budget
  • Operate Quality management System to BS EN ISO 9001 : 2008 certification standard

Customer Service Policy

  • Knowledgeable, professional and courteous in meeting the needs of our customers
  • Respond to customer requests within agreed timescales
  • Ensure policies are consistently applied to all our customers
  • Fair, just and prompt solutions when possible to any complaints and appeals

Equal Opportunities Policy

  • Providing training for all staff in equal opportunities practice
  • Treat everyone equally irrespective of sex, sexual orientation, gender reassignment,
    marital status, age, disability, race, colour, ethnic or national origin, religion and / or political beliefs